Beyond your name and policy number, your insurance card contains important information. We have compiled a checklist of questions to review before arriving that will help simplify the admission process.
Many insurance companies list special instructions on the card about pre-certification or prior authorization for services. That means you are required to contact the company before or at the time you're admitted to the hospital (even for an emergency admission) and before or at the time you register for any other hospital services.
Check your card. If it shows that you must call your insurance company for authorization, please make sure that you or a member of your family phones the company without delay. (Usually you must do so within 24 hours.)
At Meridian Medical Group (a proud affiliate of Presbyterian Health Care and Novant Health), we want to assist you in coping with your financial requirements. Therefore, we remind you that each insurance company has its own requirements and you may incur added expense if you do not meet those requirements.
